Lean Manufacturing and Lean Systems are philosophies and techniques developed to greatly improve the efficiency, quality, value, relevance and productivity of any system, process or procedure through the identification and elimination of all forms of waste
Lean principles can be successfully applied to non manufacturing environments in the same way as they can in manufacturing, anywhere where there is a process. We have written bespoke courses for non manufacturing environments and tailored our delivery to ensure successful outcomes.
Lean encourages a focus on the purpose of a system, since sight of this can often be lost or corrupted over time. Ancillary processes arise which do not deliver the purpose but are rather a byproduct of failings in the system itself, examples being the handling of complaints or progress chasing.
Peter Rowley offer advice, the roadmap and even a margin recovery tool to help determine the viability of the process