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2012 Summary

Acquisitions

Staffline closed the year with the acquisition of the trade and assets of GB Resourcing (UK) Limited, a temporary recruitment provider based in Birmingham. GB Resourcing was established in 1999 and offers recruitment services throughout the Midlands.

In October Staffline aqcired the well-known British recruitment brand, Select Appointments Ltd (‘Select’), from the Netherlands company Randstad.

Go New Recruitment was acquired in September 2012. Go New Recruitment is an award-winning recruitment service provider to the logistics, manufacturing, supply chain and transport industries with offices located in 8 sites across central and south-western England

During August we acuired DKM Driving, based in Nottingham, specialises in the provision of temporary drivers to a number of corporate customers in the Midlands area.

Operational Review

2012 continued in much the same vein as 2011 with the trading environment remaining difficult. Despite this, sales in our recruitment business grew and profitability also grew. Sales grew in our Welfare to Work division but, as expected, operating profit before amortisation declined during the year

Demand for our Onsite offering continues to generate significant market interest with a good pipeline of new business, the overall trend to outsourcing remaining prevalent for many clients.

Select Recruitment Ltd represents an exciting strategic step for the Group as we seek to further broaden our operational reach. Not only is the Select brand instantly recognisable but its established franchise network will provide a stable footing for the Group as we seek to expand our services into the white collar staffing market.

New locations

The number of OnSites we operate from has continued to increase, from 163 in December 2011 to 179 at December 2012; this includes openings from a mixture of new and existing clients and some from acquisitions. Our Onsite model continues to be a driving factor in our success and we anticipate further growth across the UK.

Our branch network operation, Staffline Express, grew by 4 locations during the year and now operates from 22 branches.

Employees

With the continued expansion of the Group, we have seen an increase to 428 employees in our recruitment business and Shared Services this year, giving average sales per employee of £827,000 compared to £763,000 in 2011.

In addition a further 224 people are employed by EOS, bringing the Group’s total workforce to 652.

Health & Safety

Our health and safety management system continues to develop using the HSE HSG65 – “Successful Health and Safety Management” guidance as the framework.
2012 saw yet another reduction in the Accident Frequency Rate, to 0.16, which is a further reduction of 16% on the previous year. Staffline continues to develop its positive culture through its Safety Committee and Safety Champions.

ISO 9001 and Investors in People (IIP)

In November 2012 Staffline have successfully passed an official ISO external audit confirming continued accreditation, reaffirming our systems and processes are fully compliant with the ISO 9001 standards. As part of our continuous development culture, Staffline remains proud of our Investors in People status.

Compliance

We take compliance with legislation and industry standards extremely seriously, offering a total commitment to all of our clients to ensure that all of our workers, whether or not covered by the legislation, are recruited and supplied to the standards required by the Gangmaster Licencing Authority.

This total commitment gives our clients the assurance that all UK ethical and legal standards are fully met. We operate a confidential helpline for our workers to report any concerns and conduct regular surveys to ensure we are achieving our own high standards.

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