Trade (B2B) Sales Coordinator/Analyst

  • Shrewsbury £18,800.00 - £24,000.00 per annum Type of Job: Permanent

An opportunity has arisen to join our client, the market leading manufacturer and distributor of foods, feeders and nest boxes for wildlife, as Trade (B2B) Sales Coordinator/Analyst.

This new role will be based at our client's head office in Shrewsbury and will allow the successful candidate the opportunity to learn from our experienced team and to become part of an exciting, innovative, and growing company. Please note that this role is not remote and therefore candidates MUST be local to Shropshire.

Your Time at Work
Sales & Order Processing:
- Processing orders and responding to enquiries and complaints in a professional and timely manner
- Keep customers informed and up to date as to the status of their order, offering alternatives to out-of-stock items.
- Confidently up and cross selling
- Monitor and respond to online reviews and service feedback
- Credit control
- Completion of new product line forms
- Supplying and managing assets for customers (sending images, sizes, availability)
- Managing own inbox and directing assigned accounts emails away from commercial inbox
- Manage C & D Trade accounts with designated field sales managers
- Support with prospecting new customer leads
- Customer database system updates and analysis - CRM system updates

Analysis & Reporting
- Create weekly sales analysis reports for the management team and Directors
- Run weekly stock reports & look up live stocks for customer/sales team queries
- Monitor national accounts stock forecast against purchase orders
- Monthly sales performance analysis and creating reports
- Customer performance analysis - sales, ranging, turnover, campaigns etc
- Monitoring and analysis of monthly product sales forecasting with Head of UK Sales
- Desk research for new projects, opportunities, competitors and market analysis
- Providing weekly reports of over stock and distributing to assigned account manager

- Product range administration - supporting UK Marketing with product updates, new product launches and end of life processes - updating systems, informing sales teams, maintaining, and distributing supporting materials to customers as requested
- Support sales team with customer and prospect research (product ranges, pricing etc)
- Proofing for customer communications and marketing copy
- Supporting the UK Marketing with organizing shows and events

- Work with the new systems as they go live, CRM, SAP, PIM

Our Perfect Worker
What you'll need to succeed:
- Hold a minimum of 3 years, successful track record in a similar FMCG sales environment
- Have excellent interpersonal skills that inspire and build trust resulting in effective working relationships both internal and external
- Have excellent analysis and presentation skills
- Be self-motivated, enthusiastic, and results-oriented
- Ability to analyse and present applicable performance metrics
- Impeccable attention to detail
- Marketing experience - brochures, websites, newsletters, social media, competitor analysis
- Fully competent with SAP and other ERP systems
- Must be confident and competent using Outlook, Word, PowerPoint and have advanced excel skills for reporting sales & customer data
- Data analysis and presentation skills
- Flexible approach to work and working hours
- Thrives in a fast-paced, demanding sales environment

Preferred Skills:
- Degree educated or hold a relevant Professional Diploma
- Experience of SAP is preferred
- An interest in wildlife is preferred but not essential

Key Information and Benefits
Working hours are 8.30am to 5pm Monday to Thursday and 8.30am to 4pm Friday.

Full-time, Permanent

You will benefit from a competitive salary, as well as a generous holiday entitlement and staff discounts. You will also be enrolled in the company pension scheme.

About Staffline
Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you.
We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you.
Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer.
Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

First posted ( January 10th, 2022 )