Client
Case Study
Staffline partner
with GXO
Client Overview: About GXO
GXO is a world leader in providing cutting-edge logistics solutions for the world’s top companies. They excel at moving goods through supply chains with critical efficiency and reliability, tailoring their logistics processes to meet the most complex challenges. With decades of experience across B2B and B2C verticals, GXO leverages significant investments in innovation to drive efficiency, automation, and growth in the logistics sector.
Background: Staffline’s Partnership with GXO
Staffline has been a trusted partner to GXO for over 20 years, evolving alongside their business as they have grown through acquisitions and expansions. Our ability to adapt to their needs has strengthened the partnership, making us a key strategic supplier.
In a significant milestone, we successfully managed the onboarding of 14 new sites with 20 different labour providers within just 8 weeks, seamlessly integrating these locations into GXO’s operations without disruption.
As GXO expanded, so did our role, increasing our share from 24% to 32% in the last two years through proactive engagement, compliance support, and workforce solutions that go beyond recruitment.
Key Outcomes
Seamless Expansion Support: Managed the integration of 14 new sites in 8 weeks.
Increased Share: Grew our partnership share from 24% to 32%.
Strategic Workforce Solutions: Delivered HR support, compliance oversight, and legal advisory.
Transport Services: Implemented self-funded and subsidised worker transport services in rural areas, improving attendance and workforce stability.
Data Driven Insights: Provided real-time workforce analytics via Power BI across multiple GXO business units, enhancing decision-making.
Client Specific Customisation: Developed bespoke workforce strategies tailored to GXO’s customers, including Waitrose, M&S, and Asda.
Stakeholder Engagement: Increased onsite management personnel to improve engagement and reduce attrition.
Why GXO Chooses Staffline
A Strategic Partner, Not Just a Supplier:
Staffline delivers more than just staffing solutions - we provide HR support, transport solutions, and strategic workforce insights that strengthen GXO’s business.
Compliance & Risk Management:
Given GXO’s acquisition strategy, legal and compliance oversight is crucial. Staffline ensures full compliance, currently collaborating with GXO on modern slavery initiatives.
Performance Monitoring & Continuous Improvement:
Monthly site level reviews and quarterly centralised reviews ensure consistent value delivery.
Proactive Problem Solving:
When challenges arise, such as workforce shortages at their Sherbourne site, we leverage data and insights to advise on pay rate adjustments and transport enhancements, ensuring site viability
Extensive Onsite Presence:
With dedicated teams at over 50 GXO sites and support across 70 locations, we are embedded in their operations.
Jackson Ford, Temporary Labour Manager GXO, UK & Ireland
"Staffline has been an invaluable partner in supporting our logistics operations across multiple sites for many years.
Their ability to scale with our business, particularly during acquisitions, has been outstanding onboarding 14 new sites in just eight weeks without disruption. Beyond recruitment, they provide essential HR support, legal compliance, and local market insights, helping us strengthen operations and remain competitive in key geographies.
Their innovative approach, including self-funded and subsidised transport services for workers, has improved workforce accessibility while providing real-time data for better planning. With dedicated onsite teams and national account management, they proactively reduce attrition and enhance performance.
More than a service provider, Staffline is a strategic partner, offering data driven insights and compliance expertise that support our continued growth."