Intelligence & Investigation Administrative Support
Posted on January 21st, 2026
The Intelligence & Investigation Administrative Support position is an office-based role that is at the forefront of the Clients' risk and loss reduction strategy. Incumbents of this position are required to have prior & demonstrable experience of using Microsoft Office and be generally competent in the use of information technology.
The role is predominately based in the Clients UK Basildon Headquarters, although some UK & International travel may be required as necessary.
Must have a Valid SIA Licence or be willing to undertake training.
Contract Information:
Location: Basildon
Pay Rate: £30201.11 per year
Hours: 40 hours a week, Monday to Friday (out of working hours working may be required ad hoc)
Shift Pattern: Variable start times, working between 0600 & 1800 hours
Your Time at Work
As a Intelligence & Investigation Administrative Support your duties will include:
- Support investigations into breaches of security, report all losses or suspected losses, and other unusual events
- Create and maintain Crime/Theft/Incident/General Reports.
- Escalate issues as appropriate to team manager.
- Produce "read and action" e-mails to appropriate client personnel to assist in operations / reduce potential for losses through observations / lessons learned.
- Evaluate information, take appropriate actions, identify trends and patterns, using information to achieve desired outcome
- Provide operational and administrative support to new product development projects
- Carry out support role in an ethical way, complying with legislation, policy, and best practice
- Work with law enforcement and other agencies as single point of contact and provide support to planned operations
- Assist/research projects as designated by team manager.
- Assist with AEO/CTPAT compliance.
- Ensure any work meets standards and organisational policies in line with current legislation.
- Ensure quality/storage/confidentiality/dissemination of intelligence is managed & maintained effectively/correctly.
- Provide accurate and detailed reports.
- Record retention in accordance with the Annual File Retention (AFRP) Periods
- Intelligence gathering from open sources and client's internal systems
- Identify intelligence improvement opportunities and processes
- Develop and maintain data analysis programs and outputs
Our Perfect Worker
Our perfect worker will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times.
It is also important that you are:
- Competent in the use Information Technology (Microsoft office suite, intermediate excel functions, google dorking commands, and previous experience of using mass communications tools e.g., mailchimp, mailbulk etc.)
- Previous experience in intelligence and data analysis fields - Desirable
- Ability to develop and present briefings and briefing notes to a high standard to senior level representatives.
- Ability to work, with minimal supervision, on own initiative and as part of wider team
- Knowledge of General Data Protection Regulation- Desirable
- Committed to personal continued Professional Development
- Problem Solving - Understands and applies relevant information to create practical solutions
You must also have the following attributes:
- Reliability, commitment, flexibility, determined, rational & professional
- Willingness to learn & professional develop in role
- Trustworthy
- Excellent all-round communication skills, high standard of written and spoken English
Key Information and Benefits
- 28 days per year inclusive bank holidays
- Workplace Pension Scheme
- Progression training and development opportunities
- Life assurance benefit
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Refer a friend scheme
- Free uniform provided
Job Ref: 1G4S (G131)
G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!
About Staffline
Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.
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