Service Team Member

Posted on February 4th, 2026
location Birmingham briefcase Temporary £12.21 - £13.07 per hour

Great opportunity to work as a key service team member for our client - an industry-leading, customer-focused, long-distance train operator that customers trust to meet their needs.

Staffline is recruiting a Service Team Member in Birmingham.

This is a temporary position only until the end of March.

The rate of pay is £12.21 to £13.07 per hour.

This role offers 8-hour shifts - 5 days a week, including weekends:
- 05:00am to 22:00pm Monday - Saturday, 08:00am to 22:00pm Sunday

Your Time at Work

As a Service Team Member your key duties include:

- Prepare and load orders onto trains.
- Packing, loading, performing routine checks (like temperature), cleaning the premises, and waste disposal.
- Dealing with general customer enquires
- Competent with basic IT equipment including use of excel sheets, scanners

Our Perfect Worker

This role requires applicants who are active, driven, and able to move in fast-paced environments with physical demands such as loading, packing and cleaning.

- Applicants will be able to work under pressure and timed conditions due to constant rail updates.
- A valid in-date DBS check is required.

Applicants must have warehouse picking and packing experience.

Key Information and Benefits

- Earn £12.21 - £13.07 per hour
- Temp to perm opportunity
- OnSite support from Staffline
- Canteen on site
- Good links to public transport
- PPE provided
- Full training provided

Job Ref: 1CCT

About Staffline

Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.