Store Detective
Posted on June 4th, 2026
TSS is looking for an SIA Store Detective in the Cheltenham area, where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security.
Position: Store Detective
Location: Cheltenham (with travel to Gloucester)
Pay Rate: £17.00 per hour
Hours: Various
Shifts: Various
Applicants must hold an SIA Door Supervisor licence.
Applicants must have experience as a Store Detective or have a minimum of 3 years in Retail Security.
Driving is an advantage but not essential, however applicants must be willing to travel.
Your Time at Work
As a Store Detective your duties include:
- Ensure Premises Security: Deter threats, ensuring safety and security at all times.
- Enforce Company Policy: Safeguard customers, colleagues, and visitors through delivery of loss prevention policies
- Customers First; Help create a warm and welcoming first impression for customers
- Report & React: Swiftly report incidents using digital reporting platforms, escalating issues to in-store management
- Forge Strong Partnerships: Maintain effective relationships with local security/ Business Improvement Districts and Police
- Vigilance: Be vigilant and proactive to detect and prevent shoplifting incidents
- Conflict Resolution: support with the de-escalation of incidents using conflict management techniques
Our Perfect Worker
It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices.
Our perfect Store Detective will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join our client and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers.
Key Information and Benefits
- 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
- Workplace Pension Scheme
- Progression training and development opportunities
- Life assurance benefit
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Refer a friend scheme
- Free uniform provided
Job Ref: 1TSSG (T229)
TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!
About Staffline
Staffline are working in Partnership with TSS, providing a recruitment solution for security roles.
Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
