Despatch Administrator
Posted on June 23rd, 2026
Great opportunity to work as a Despatch Administrator for one of the largest providers of fresh flowers to major supermarket chains throughout the UK.
Staffline is recruiting a Despatch Administrator to work in Alconbury.
Transport is provided from Peterborough at 4 different locations for £8 per day to take you there and back.
The rate of pay is £13.61 per hour.
Overtime is available after working 48 hours and paid at £17.01 per hour.
The shift for Despatch admin is:
Days - 7am to 7pm - 4 days on and 4 days off
Please note, that this is subject to change to cover and meet business requirements.
Your Time at Work
As a Despatch Administrator, you will need to ensure transport for customers is booked correctly and on time. Other duties include:
- Dealing with despatch paperwork on vehicles in a timely manner
- Dealing with calls from hauliers and relevant parties of any issues
- Dealing with 3rd party farms, with paperwork, creating shipments for loads due in and putting them on the booking screen
- Maintaining a clean and tidy working environment, ensuring health and safety standards are maintained.
- Work in collaboration and cross-functionally across all operations through the supply chain, commercial, and other departments.
Responsibilities will also include:
- Ensuring that health and safety are followed and adhered to.
- Booking transport via Excel and website portals for the main site as well as 3rd party's.
- Answering the phone and dealing with both internal and external Queries, communicating issues in a professional and timely manner.
- Acting as the first point of contact for drivers and hauliers via telephone, email and face-to-face.
- Liaising with customers, hauliers, drivers and warehouse team to minimise delays and notify the correct departments if any delays (commercial, logistics and supply chain).
- Working in controlled temperature areas.
- Processing paperwork for drivers on-site correctly and dealing with paperwork for third-party farms.
- Working as a team with the other operative on shift, supporting the section leader to reduce shortages to our customers.
- Supporting section leaders in despatch as and when required.
- Creating shipments and putting them on our booking in screen.
Our Perfect Worker
Our ideal Despatch Administrator will be proficient in Microsoft Excel, Word, PowerPoint, and Outlook. The ideal candidate will have a strong background in English, Maths, and computing, with the ability to work well under pressure and meet deadlines while delivering exceptional customer service.
A flexible approach to work, strong attention to detail, and the ability to work independently are essential. The successful candidate will be a team player, focused on achieving departmental goals while respecting the needs of others.
Experience in a similar role is desirable, but not essential as full training is provided.
Key Information and Benefits
- Earn £13.61 - £17.01 p/h
- Transport is available from Peterborough
- OnSite support from Staffline
- Canteen on site
- Free car parking on site
- PPE provided
- Full training provided
- Opportunities for overtime
Job Ref: V1MNZ
About Staffline
Staffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales.
As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security.
Important Information
- Staffline and its subsidiaries do not charge any recruitment or job-seeking fees at any stage of the hiring process.
- This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
- Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.