Posted September 14th, 2021 by Hermes
Industry: Customer Service
Contract Type: Contract
We have a fantastic opportunity to join a market leading courier service company based in Birmingham. They're looking for customer resolution advisor's to join their team. Reporting to the Customer Operations Regional Manager the Customer Resolutions Advisor is responsible for delighting the internal and external customer in resolving the issues of “undelivered” & “delivery disputed” parcels that have impacted the customer journey.This ...