Job
Overview.

We are currently recruiting for an exciting opportunity, to join a newly acquired contract with G4S! The role will be to join the team as a Control Room Manager, working on a very modern corporate site.

Staffline are recruiting for Control Room Manager in Waterloo.

The hours of work are 4 on 4 off shifts working:

-7am to 7pm

The salary for this role is £45,000 per annum

To be successful for this role you will need a current CCTV SIA license or the ability to obtain one.

Your Time at Work

During your time as a Control Room Manager you will:

- Oversee the day-to-day operations of the security control room, ensuring continuous monitoring of client site.
- Manage, lead, and motivate a team of Security Officers OOH
- Ensure all incidents, alarms, and emergencies are handled in accordance with company procedures and client requirements
- Act as the escalation point for serious incidents, coordinating response with mobile units, site security, and emergency services
- Monitor CCTV, intruder alarms, access control systems, and remote monitoring platforms
- Ensure full compliance with SIA regulations, BS standards (e.g., BS 7499, BS 7958), and data protection laws (GDPR)
- Maintain accurate and detailed incident reports, audit trails, and system logs
- Liaise with clients to ensure service expectations and KPIs are met or exceeded
- Develop and review Assignment Instructions (AIs), SOPs, and escalation procedures
- Conduct staff training, licensing checks,
- Support contract and system integration
- Manage control room audits, compliance checks, and quality assurance processes
- Ensure business continuity plans are in place and tested

Our Perfect Worker

Our perfect worker will have:

- Strong leadership experience within a security operations environment
- Excellent knowledge of CCTV monitoring, alarm handling, and remote security systems
- Ability to make critical decisions quickly in high-pressure situations
- Strong understanding of SIA requirements and UK security industry standards
- Excellent communication skills for liaising with clients, staff, and emergency services
- High attention to detail and strong report-writing skills
- Ability to manage multiple clients and priorities simultaneously

A current CCTV SIA license or the ability to obtain one.

Experience in a similar role required

Key Information and Benefits

- Earn £42,000 per annum
- 25 days annual leave per year plus 8 bank holidays
- Workplace pension scheme
- Life assurance benefit
- Contributory healthcare scheme
- Eyecare vouchers
- Employee discount schemes
- Progression, training & development opportunities
- Refer a friend scheme
- Free uniform provided

Job Ref: 1G4S (L48)

About Staffline

Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.