Recruitment Account Manager - Transport and Logistics

We are looking for a Recruitment Account Manager to join our team within the Driving Division in Doncaster

- Based in Ten Pound Walk, Doncaster
- £28,000 - £30,000 per annum + Annual Bonus Schemes + Sales Commission Schemes
- Monday to Friday / 08:30 - 17:00 - Flexible working opportunities for the right candidate
- Permanent | Full-Time | Office Based with Regular Site Visits

Looking for a role where no two days are the same?

Are you confident, outgoing, and naturally great at building relationships? Do you enjoy speaking to people, solving problems, and picking up the phone to make things happen?

At Staffline, we're looking for an enthusiastic and driven Recruitment Account Manager to join our Driving & Logistics team in Doncaster. This is the perfect opportunity for someone who enjoys working in a fast-paced environment, isn't afraid to get stuck in, and thrives on delivering exceptional service to both customers and drivers.

You'll be based in our Doncaster office on Ten Pound Walk, with regular travel to customer sites to build strong working partnerships and maintain a visible presence with both clients and our driver workforce.

Whilst the role is office-based, we also offer a flexible and supportive working environment that promotes a healthy work-life balance.

Your Time at Work

As a Recruitment Account Manager, you'll be responsible for managing key driving and logistics accounts, ensuring driver requirements are fulfilled, compliance standards are met, and service levels remain exceptional.

This is a varied role that combines recruitment, account management, payroll, administration, problem-solving, customer service, and sales.

What you'll be doing:
Recruiting and onboarding HGV and logistics professionals
Building and maintaining excellent relationships with customers and drivers
Managing daily and weekly driver rotas and shift planning
Ensuring compliance standards are maintained at 100% at all times
Conducting driver registrations, checks and right-to-work verification
Proactively sourcing candidates through outbound recruitment calls and candidate attraction activities
Handling worker queries, investigations, complaints, disciplinaries, and welfare conversations
Managing payroll administration and attendance records
Working closely with customers to understand their workforce requirements and future planning
Visiting client sites regularly to strengthen relationships and identify opportunities
Resolving operational issues quickly and effectively
Producing reports and maintaining accurate administrative records
Supporting business growth through excellent service delivery and relationship management

Our Perfect Worker

We're looking for someone with personality, energy, and the confidence to pick up the phone and speak with candidates and customers all day long.

You'll be someone who enjoys developing relationships, works well under pressure, and genuinely loves interacting with people.

Ideally, you'll have:
Previous recruitment experience, ideally within Driving, Logistics, Industrial, or Onsite Recruitment
Experience in a sales, account management, customer service, or branch recruitment environment
Strong communication and relationship-building skills
A confident and professional approach when dealing with customers and candidates
Excellent organisational skills and attention to detail
The ability to manage multiple priorities in a busy environment
Confidence handling difficult conversations and resolving issues
A proactive attitude with a willingness to get stuck in and support the wider team
A full UK driving licence and access to transport for client visits

Don't have driving recruitment experience?
That's okay - If you've worked within recruitment, logistics, sales, or account management and can demonstrate transferable skills, we'll provide full training and support to help you succeed.

Key Information and Benefits

- 25 days holiday plus the option to buy more
- Annual holiday accrual and long-service rewards
- Additional paid days for celebrations and community support
- Discretionary bonus scheme
- Enhanced statutory payments
- Flexible working opportunities
- Medicash healthcare support and Employee Assistance Programme
- Retail discounts and reward platform
- Car leasing and Cycle to Work schemes
- Clear progression opportunities and ongoing training

About Staffline

Staffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales.

As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security.

Important Information

- Staffline and its subsidiaries do not charge any recruitment or job-seeking fees at any stage of the hiring process.
- This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
- Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.