Front of House Officer

We are currently recruiting for an exciting opportunity to join Allied Universal as a Front of House Officer. The role will be based at a global finance company, which is a very corporate environment.

We are looking for candidates who have previous corporate Front of House experience, who have excellent customer service skills and have over 1 year of experience in this type of role. This role will also include management of the Javelin system for day-to-day cover, so experience and knowledge of this will be preferred.

Contract Information:

Pay Rate: £16.13 per hour
Shift Pattern: Monday - Friday, 7am to 7pm
Hours per week: 60 hours per week
SIA Licences: Security Guarding or Door Supervisor, and CCTV licence
Experience: Over two years in a corporate security environment, including Front of House and CCTV environment

For your application to be considered, please upload a CV!

Your Time at Work

As a Front of House Officer your duties include:

- Acting as an ambassador for the building and always maintaining a welcoming approach and professional appearance
- Welcoming all staff and guests into the building with a genuine greeting and responding to people with a smile or reassuring gesture- Maintain excellent site knowledge of both the building and the surrounding area to effectively answer any questions from building users
- Being aware of personal responsibilities regarding the site policies and procedures
- Being observant and having a full understanding of building security WIs and EOPs to ensure the security of the building and its users
- Being familiar with the contents of the Assignment Instructions and associated procedures
- Thinking outside of the box and going that extra mile to assist occupiers and guests
- Reporting any suspicious activity, including hostile reconnaissance or suspicious items
- Detecting and deterring any threats in or around our building
- Taking direction from the management team
- Providing a world-class customer experience
- Working seamlessly with other service providers and departments
- Conducting Internal/External patrols

Our Perfect Worker

Our perfect worker will:

- Be aged 18 or over
- Have great communication skills
- Be well-groomed and always presentable
- Always looking at how we can improve our own performance and how we can improve our service - delivery
- Have a winning mentality
- Be able to follow instructions, but also be able to make critical decisions when required
- Be good at taking ownership

Key Information and Benefits

- Training, Support and Personal Development.
- 22.4 days leave per year, with the option of accruing additional days leave from overtime worked (up to a maximum of 28 days).
- Workplace pension scheme - Life assurance benefit
- Financial support for SIA Licence & renewal
- Contributory Healthcare Scheme & Eyecare vouchers
- Employee Discount Schemes
- Progression, training & development opportunities
- Refer a friend scheme

Job ref 1ALS (L46)

G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!

About Staffline

Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.