Posted on April 8th, 2024 by Staffline
An exciting opportunity has arisen in our client's complaints team on a temporary basis
Staffline is recruiting for Assistant Complaint Officers in Swansea.
The rate of pay is £13.47 per hour.
This is a full-time role working fixed day shifts, the hours of work are:
- 9am to 5pm
Experience in a similar role is desirable, but not essential as full training is provided.
Your Time at Work
The responsibilities of an Assistant Complaints Officer include:
-Assist with receiving and responding to complaints from
service users across the whole range of Council Services.
-Assist with linking with Departments to arrange the
investigation / handling of formal and informal complaints
in accordance with local procedures.
Our Perfect Worker
-Must be able to work in a computer orientated environment with a good knowledge of Microsoft Office packages, particularly word and excel.
-Good interpersonal and communication skills with the ability to relate to all members
of staff and the public.
-Strong co-ordination and organisational skills.
Experience in similar role desirable, but not essential
Key Information and Benefits
- Earn £13.47 per hour
- Full time
- Fixed day shifts 9am - 5pm
- Temp to Perm Opportunity
About Staffline
Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you.
We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you.
So you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer.
Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
