A great opportunity to work as a Duty Shift Security Manager for G4S, you will lead, co-ordinate and manage the provision of the site security service at the client's site; to ensure a safe and secure working environment for all staff and visitors, managing a team of trained site personnel to provide a delivery of service that exceeds service level agreements whilst always upholding the reputation and integrity of the Company.

The rate of pay is £19.44 per hour

Shift Pattern: 4 on 4 off, days and nights between the hours of 07:00 - 19:00/19:00 - 07:00

**Please note you must be over the age of 18 to apply for this role**
**You must hold a valid Door Security AND CCTV SIA licence**
**You must have previous Management experience**

Your Time at Work

Key Performance Indicators

- Ensuring all required shifts are covered.
- 100% Compliance of documentation & audit standards.
- Completion/Coordination of direct reports training.
- Management of Staff Welfare.
- Incident Management Response and Closure.
- H&S Reporting.

Key Responsibilities

Operations
- To assist in the control of all security operations in compliance with all statutory, Company and contractual requirements.
- Work in partnership with GSK and G4S Management, ensuring that the correct procedures are implemented and followed at all times.
- Visit all Security Positions and Key Points throughout the shift.
- Responsible for ensuring that the out of hours escalation process is implemented in the event of emergencies.
- Report instances of property at risk of being lost, stolen, damaged and vandalised.
- Carry out routine tests of security equipment as directed by Operations Manager.
- To adopt a 'hands on' approach by carrying out the regular duties as conducted by the Security Officers.
- Fully understand the use of the I.T. systems and monitor the correct application of the GSK I.T. Security policy.

Site Manning
- Arrange standby and replacement SOs when required from within the team.
- Liaise, when necessary, with other sites for support with cover.
- Liaise with G4S Region when required to support with resource.
- Ensure the use of Sub Contractors is always avoided for the purpose of covering shifts.

Staff Supervision
- Provide motivation, encouragement, coaching and development to staff.
- Monitor and control staff performance, attendance, and punctuality.
- Maintain consistent disciplinary standards, ensuring the correct procedures are followed and all records are maintained.
- Conduct return to work interviews with employees following absences in line with company policy.
- Support with procedural change & adoption/Integration of new technologies/systems.
- Security team welfare - Care Visits and appraisals

Health and Safety
- Record and report to Security Operations Managers all faults, health and safety hazards and unsafe working practices.
- Enforce health and safety procedures.
- Ensuring Health and Safety issues are managed and reported in line with company policy.

Fire and Emergencies
- Ensure that all emergency procedures are understood by all staff and always adhered to.
- Understand and be able to carry out the role required in emergency situations.
- Ensure emergency escape routes are kept free from obstruction.
- Investigate cause of Fire Alarm activation.
- Undertake fire prevention patrols.

Training
- Ensure contractual training is completed and recorded.
- Identify subsequent training needs and ensure employees are trained to the required standard.
- Induct all new personnel to the workplace and review with Operations Manager.
- Training and Development - Including site compliance training, regular testing team's knowledge and competence

First Aid
- Respond to calls for first aid / de-fib and administer treatment or summon medical help as appropriate.
- Check, order and maintain required contents of first aid boxes.

Equipment
- Ensure efficient and economical use of equipment and supplies.
- Ensure all equipment is maintained and stored appropriately.

Administration
- Provide accurate and timely information for the preparation of reports and complete as necessary.
- Institute appropriate follow up procedures continuously monitoring, analysing, and improving current procedures.
- Maintain logbooks and records as laid out in the Assignment Instructions.
- Maintain a record of security incidents.
- Review DOBs to ensure correct completion and highlight any issues to Operations Managers.

HR
- Supporting HR processes to include counselling meeting, Investigations & Disciplinary
hearings, as well as first stage grievance hearing.

Our Perfect Worker

Qualifications
- Previous management experience is essential.
- Must have the Security Industry qualification (Door Supervisor & CCTV SIA Licence)
- Carry and can use all security equipment necessary to efficiently perform the duties required of a professional Security Manager.
- Recent qualification in Security or another appropriate discipline is desirable.

Aptitudes and attitudes
- Good literacy and communication skills and have fluent verbal and written English.
- Excellent Customer Service & Awareness.
- Planning & organising.
- The ability to plan shifts and resource to maximize effectiveness.
- Provide motivation, encouragement, coaching and development to staff.
- Possess a good telephone manner.
- Be computer literate in Microsoft Excel, Word.
- Possess a good telephone manner.

Personal attributes
- A consistently smart appearance.
- Reliability, self-motivation, and ability to use own initiative and work without supervision
- The ability, tact, and diplomacy to deal with people at all levels including the client, the client's staff, and visitors, in all circumstances including emergencies and other times of stress.
- At all times, maintain the confidentiality of all information relative to Company operations and staff, highly sensitive customer information.
- Represent and promote the values and vision of G4S both internally and externally, while following all G4S policies and procedures.
- At all times, maintain a professional, courteous, and diplomatic level of communication, whether by phone, email, or face to face.
- Self-confidence and an interest in development.
- Interpersonal skills.
- A good level of physical fitness to enable the post holder to perform emergency response duties efficiently and effectively.

Key Information and Benefits

- 5.6 weeks holiday per year, 8 of these will be in lieu of bank holidays (worked or not worked)
- Workplace Pension Scheme
- Great 4 Savings Employee Discount Scheme
- Progression, training and development opportunities
- End of year bonus scheme £2000

Job ref: 1G4S (G257)

About Staffline

Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

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