Branch Manager

Apply today to work as a Branch Manager in Luton for our client - Scot Group Ltd which operates the Thrifty rental brand in the UK and is the largest privately owned rental company in the UK today.

At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time.

This is a full-time role, working fixed day shifts, this role is a 40 hours per week contract, working Monday to Friday and Saturday mornings on a rota basis.

The hours of work are Monday to Friday 8.30am to 5:30pm + Saturday 8:30am to 12.30pm. 

You must hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check.

Your Time at Work

As a Branch Manager, your duties include:

- Identifying and converting sales opportunities and motivating the team in upselling incremental products together with maximising opportunities for speciality product promotion.
- Managing all Thrifty processes to ensure branch costs are within acceptable parameters.
- Ensuring staff are fully trained in damage management and revenue protection ensuring costs are recovered from customers where appropriate.
- Working within Service Level Agreements to ensure excellence in customer service whilst maintaining excellent internal relationships with stakeholders.
- Ensuring the security of the branch and its assets in line with company procedures, reporting any risks or security events to the Security Manager as soon as possible.
- Managing your time proactively to ensure branch performance is on target

Our Perfect Worker

Our perfect Branch Manager will:

- Be a self-starter with a positive approach to team development and continuous improvement
- Demonstrate excellent customer service and lead by example
- Rental Management experience or transferable skills from the retail environment
- Have excellent communication skills
- Have administrative and computer skills (email, spreadsheets and an ability to learn/use in-house systems)

Applicants must hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check.

Experience in a similar role is required.

Key Information and Benefits

- Earn £28,000 - £30,000 per year,
- Monday to Friday and Saturday mornings
- 30 days holiday including bank holidays
- Good links to public transport
- Uniform provided
- Full training provided
- Performance bonus
- Local reward schemes

Job ref: 1DEC

About Staffline

Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you.

We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you.

Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

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