Great opportunity to work as a Customer Service Executive for our client, a leading UK Safety and Workplace supplier.

Staffline is recruiting Customer Service Executives in Exeter.

The rate of pay is £26,000 per annum, plus bonus!

This is a full-time role working day shifts, and the hours of work are:
- 9am to 5pm

Your Time at Work

As a Customer Service Executive, your main objective will be to assist in the achievement of branch sales, profit and customer service targets. To do this you will need to:

- Make daily calls in accordance with the call diary to generate repeat orders, ensuring all orders are captured, and opportunities are taken to maximise sales and margin through range extensions, own brand, etc.
- Grow and develop new and lapsed accounts within the defined portfolio against targets, working with other sales staff to achieve maximum potential
- Study reports, complete gap analysis on customer accounts, and constantly review customer trends with a view to identifying ways to increase sales and margin, such as product switches to own brand, special offers etc.
- Accurately set up customers and orders on the system, completing call logs and reports
- Deal with all customer issues/ queries/ requests for product and service information promptly, efficiently and courteously, ensuring appropriate follow-up is completed where required
- Manage out of stock items by communicating with purchasing and advising customers accordingly.
- Maintain effective communications and good working relationships with all internal and external teams, particularly operations, sales, stock control and credit control to ensure maximum customer service levels are achieved

Our Perfect Worker

Our perfect worker will have great computer skills, a confident phone manner and excellent all-around customer service skills. Applicants will have good attention to detail.

Experience in a similar role is required

Key Information and Benefits

- Earn £26,000 per annum
- 9am to 5pm
- Free car parking on site
- Performance bonus
- Full training provided

Job Ref: 1BUNZL

About Staffline

Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

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