This vacancy is eligible for a retention bonus of £1,000 which will be paid on successful completion of 12 months of service!
PLEASE NOTE - you must be a British National to be considered for this role. This vacancy is subject to Enhanced Developed Vetting which may take up to 12 months.
Position: Security Control Room Supervisor
Location: Preston
Pay Rate: £16.60 per hour
Hours: Average 42 hours per week
Shifts: 4 on 4 off (2 days, 2 nights) - 06:30 - 18:30/18:30 - 06:30
Your Time at Work
Key Responsibilities:
- Supervise and Lead: Oversee the daily activities of security control room operators, providing guidance, training, and support to ensure high performance and adherence to procedures.
- Incident Management: Act as the primary point of contact for all security incidents, coordinating responses, escalating issues as necessary, and ensuring accurate and timely reporting.
- System Monitoring & Management: Expertly monitor and manage a comprehensive suite of security systems, including CCTV, access control, intruder alarms, and fire detection systems.
- Emergency Response Coordination: Coordinate emergency responses with relevant authorities and internal teams, ensuring effective communication and swift resolution during critical situations.
- Reporting & Documentation: Maintain meticulous records of all incidents, activities, and system operations, producing detailed reports for management.
- Procedure: Ensure strict adherence to all security protocols, policies, and procedures by the control room team.
- Team Development: Identify training needs and assist in the development of control room operators to enhance their skills and capabilities.
- Communication: Maintain effective communication with on-site security teams, management, and external stakeholders.
Our Perfect Worker
- A valid SIA Security Guard Licence and CCTV Licence are essential
- Proven experience in a security control room environment
- In-depth knowledge and practical experience with various security systems (CCTV, access control, alarm monitoring, etc.)
- Excellent incident management and problem-solving skills
- Strong leadership abilities with a track record of motivating and developing teams
- Exceptional communication (written and verbal) and interpersonal skills
- Ability to remain calm and effective under pressure, making sound decisions in critical situations
- Proficiency in relevant security software and computer systems
Key Information and Benefits
- 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
- Workplace Pension Scheme
- Progression training and development opportunities
- Life assurance benefit
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Refer a friend scheme
- Free uniform provided
- Free parking
Job Ref: 1G4S (G320)
G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!
About Staffline
Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.
Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
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