Great opportunity to work as a Customer Service Advisor for our client which manages the warehousing and logistics for a large pub/restaurant chain.

Staffline is recruiting Customer Service Advisors in Middleton.

The rate of pay is £24,458.00 per annum.

This is a full-time role, the shifts are rolling 7am to 3pm, 8am to 4pm, 9am to 5pm,10am to 6pm and 11am to 7pm, you will be expected to be able to work ALL of the shifts and cannot be allocated just one specific shift pattern, so flexibility is essential.

Applicants must have their own transport as this role will initially be based in Trafford Park and will be relocating to a new depot on Stakehill Industrial Estate Middleton from September/ October 2025.

Your Time at Work

As a Customer Service Advisor your duties include:

- To act as the first point of contact for all day-to-day queries from the pubs, answering all incoming calls in line with customer agreed KPI's.
- Log information on calls received and maintain detailed and accurate records.
- Investigate all queries received and respond within agreed SLA's.
- Responding to all driver queries around service delivery.
- Processing orders where required, ensuring a high level of attention to detail is maintained.

Our Perfect Worker

Our perfect Customer Service Advisor will have good listening skills, be able to identify and react to how customers are feeling in a positive manner.

You must have a minimum of 6 months of customer service experience (contact center or office environment is desirable due to this being a telephone based contact office position).

Key Information and Benefits

- Earn £24,458.00 per annum
- Full-time
- Temp to perm opportunity
- Free car parking on site

Job Ref: 1GXOGM

About Staffline

Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.