Great opportunity to work as a Technical Services Administrator for our clients leading food manufacturers, making and supplying a wide range of savory products, cakes and ready meals.

Staffline is recruiting for a Technical Services Administrator to work in Crewe.

The rate of pay is £25000 per annum.

This is a full-time position. The hours of work are:
- Monday to Thursday 8:30am to 5pm
- Friday 8:30am to 4pm

Your Time at Work
Purpose:
To provide a comprehensive technical service to all our customers both internal and external in relation to general technical queries, export, and complaints.

Key Duties:
- Log, investigate and respond to all customer complaints received within a timely manner.
- Complete relevant technical documents required for the exporting of products.
- Monitor and track customer complaints pro-actively and introduce action plans to close any relevant complaints to prevent reoccurrences.
- Assisting in setting annual business complaint targets that show continuous year-on-year improvement.
- Completing Key Performance Indicator (KPI) reports for board level, monthly management reviews and customer required formats.
- Assisting in external and customer specific audits.
- Where required complete additional technical documents for customers
- Support internal audits to the required schedules.
- Ensure taste panels are attended once a week.
- Ensure a safe working environment for all employees, visitors, and contractors, across all facilities, by enforcement of Health and Safety and by developing a proactive culture to reducing accidents.

Our Perfect Worker
Knowledge, Experience and Skills:
- Knowledge of managing customer product quality expectations.
- Knowledge of Quality Management / Food Safety systems (Desirable)
- Sound numerical and negotiation skills.
- Knowledge of baking process and the functionality of key raw materials (desirable)
- IT skills (e.g., Word / Excel / PowerPoint / Outlook)
- Energy, drive, and determination to succeed.

Key Information and Benefits
- Earn £25000 per annum
- Monday to Friday
- Temp to perm opportunity
- OnSite support from Staffline
- Canteen on site
- Free car parking on site
- Good links to public transport
- PPE provided

Job ref - 1COMPC

About Staffline
Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

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